Customer service - Contact us

Our network of stores

OZO Aix - Marseille

Bikes - Batteries - Industry - Boating - Solar

10 rue Cornaline ZA les Jalassières
13510 Eguilles
FRANCE
+33 (0)4 42 52 17 87

Opening hours

Monday: 9:30am - 12:30pm / 2pm - 6pm
Tuesday: 9:30am - 12:30pm / 2pm - 6pm
Wednesday: 9:30am - 12:30pm / 2pm - 6pm
Thursday: 9:30am - 12:30pm / 2pm - 6pm
Friday: 9:30am - 12:30pm / 2pm - 6pm
Saturday: Closed
Sunday: Closed

OZO Bordeaux

Bikes - Batteries

9 Rue Duffour Dubergier
33000 Bordeaux
FRANCE
+33 (0)5 57 14 90 09
bordeaux@ozo-electric.com

Opening hours

Monday: Closed
Tuesday: 10:30am - 01:30pm / 03:30pm - 06:00pm
Wednesday: 10:30am - 01:30pm / 03:30pm - 06:00pm 
Thursday: 10:30am - 01:30pm / 03:30pm - 06:00pm 
Friday: 10:30am - 01:30pm / 03:30pm - 06:00pm
Saturday: 10:30am - 01:30pm / 03:30pm - 06:00pm
Sunday: Closed

OZO Fosses-la-Ville (Belgium)

Bikes - Batteries - Industry

Chaussée de Charleroi 121
5070 Vitrival
BELGIQUE
+32 (0)71 36 32 36

Opening hours

Monday: Closed
Tuesday: by appointment 6pm – 9pm
Wednesday: by appointment 6pm – 9pm
Thursday: by appointment 6pm – 9pm
Friday: by appointment 6pm – 9pm
Saturday: 10am - 5pm
Sunday: Closed

OZO La Réunion

Bikes - Batteries - Industry - Boating

183 route de Saint-Pierre,
La Saline les bains 97434,
La Réunion
lareunion@ozo-electric.com

Opening hours

Monday: Closed 
Tuesday: 09:00am - 01:00pm / 02:00pm - 06:00pm
Wednesday: 09:00am - 01:00pm / 02:00pm - 06:00pm
Thursday: 09:00am - 01:00pm / 02:00pm - 06:00pm
Friday: 09:00am - 01:00pm / 02:00pm - 06:00pm
Saturday: 09:00am - 01:00pm / 02:00pm - 06:00pm
Sunday: Closed

Administrative contacts

OZO France

10 rue Cornaline ZA les Jalassières
13510 Eguilles
FRANCE
+33 (0)4 42 52 17 87

Opening hours

Monday: 9:30am - 12:30pm / 2pm - 6pm
Tuesday: 9:30am - 12:30pm / 2pm - 6pm
Wednesday: 9:30am - 12:30pm / 2pm - 6pm
Thursday: 9:30am - 12:30pm / 2pm - 6pm
Friday: 9:30am - 12:30pm / 2pm - 6pm
Saturday: Closed
Sunday: Closed

OZO Belgium

Chaussée de Charleroi 121
5070 Vitrival
Belgium
+32 (0)71 36 32 36
belgique@ozo-electric.com

Opening hours

Monday: Closed
Tuesday: by appointment 6pm – 9pm
Wednesday: by appointment 6pm – 9pm
Thursday: by appointment 6pm – 9pm
Friday: by appointment 6pm – 9pm
Saturday: 10am - 5pm
Sunday: Closed

Many of you contact us with questions about how a kit works, its range, power, and more. To help you find the answers you need, we have created a Frequently Asked Questions (FAQ) section on our website, covering the most common questions asked by our customers. We invite you to read this section before contacting us by clicking on the following link: FAQ

You can also visit our YOUTUBE page, where you will find many videos explaining how our products work.

For a more in-depth understanding of the technical aspects of our products, we invite you to visit our TECHNICAL INFORMATION section.

If you still have questions after reading these different articles, our team will be happy to assist you by email or phone.

Would you like to try before you buy? Come and visit us at one of our showrooms, or fill in the form on our professional and private partner network page and we will put you in touch with ONE OF OUR AMBASSADORS .

Would you like a professional to install your kit, or simply need some assistance? Visit our PROFESSIONAL AND PRIVATE PARTNER NETWORK page.

For a quotation or to place an order, please send us your request by email, specifying the model of your bike, wheel diameter, brake type (disc or rim brakes), tyre size, as well as your full contact details and delivery address.

You can also fill in our request form if you would like to describe your requirements in more detail.

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